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Bought a 12 month membership card in November for my son. When we tried to redeem the card it was already redeemed. Contacted Microsoft. Was told they would investigate who redeemed it and as long as I'd be willing to press charges...they'd reimburse me. Weeks go by. I...
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Miss Betsy
Miss Betsy

Go to the X-Box players forum and make your issue known! I was able to get a full refund from PlayStation after my debit card was hacked for hundreds of dollars at Christmasti...

1.1
#1006593
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On 12/21/14 I rented Night at the Museum via the Xbox One store for $4.49. It worked perfectly, but it was kind of late and I got tired, so I turned it off with the intention of finishing it the next day. Well, the next day I go to watch it and I am told my rental has...
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#573724
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I recently had been paying for my xbox live subscriptions with my paypal account. After the recent eBay attack where passwords were gotten into I decided to cancel my paypal. Xbox had continued to bill me after I canceled my paypal. They put all of the charges onto my...
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#515203
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Any gamers who are still undecided regarding PS4 vs. xbox one...Choose PS4. I was suspended from xbox live for two weeks for comments against another xbox live member that I had in my profile. This particular member is a known malcontent who has made life online...
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#485587
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I've been a customer of Xbox, Xbox live and Microsoft every since I can remember, I had my account set up with auto withdraw out of my savings account, about 5 months ago I had to print a history of my account in order to refinance my mortgage, and that's when I...
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#476005
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We pre-paid for X-BOX Live in 3/2013, for one year. In June it stopped working for no reason. When I called, no one could fix it. I was told that the problem would go to their escalations dept. When they contacted me they said it was a complicated issue and they would...
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Anonymous
Anonymous

Sounds to me like your membership ended in June or one of your kids violated the rules of the Terms of Agreement. Your comlaint sounds bogus anyway. Everyone knows Xbox Live...

#462453
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I have a x-box elite and have been fighting with microsoft x-box for 21 months about major lagging and rare freezing. i have tried to work with x-box level three but they refuse to work with me. i keep getting refurbished 360 's only to keep having same problem. they...
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#445903
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I have had Xbox live for well over 10+ years since its launch in 2001, but I have *** had it. Now their renewal system WON'T, I repeat WON'T take the credit card given, and I have confirmed purchase of a gold family pack. It shows up under my subscriptions, and my...
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#398670
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Today (June 17), I went to Stater Bros to ask them to activate my Xbox Live card that I bought from them 2 says ago, but then they said that they can do anything about it because it is a prepaid card. Then I said "All I'm saying is to scan so it can be activated...
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Anonymous
Anonymous

This is the stupidest complaint. The card is activated art the point of sale, not 2 days after you buy it. If you bought it there, it was activated. Sounds like you bough...

#332753
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I used my credit card to get my nephew xbox live for 1 year.. approx.$40.00. I don't use my credit card often but every payday I put money on it. I discovered my acct. was maxed out and went through my bills to see several new charges for xbox. (I take responsibility...
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Redczr
Redczr

Did they resolve your problem?

Anonymous
Trteach1

I have had to call about this twice in the past year. They require a card for a year subscription but then start charging your account after the year subscription runs out. So...

#268356
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