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#93508

Why can't I connect to GTA 5 online?Every time I try to get on GTA 5 online it says " ALERT The rockstar game services are unavailable right now. Please return to Grand Theft Auto V." I know I'm connected to the wifi because I can access youtube, the store, etc.

I thought maybe it was a memory issue so i deleted all other games on my hard drive but one, and it still keeps saying the same thing.

It had been working up until about a week ago. I'm pretty old school and dont know all the in and outs just trying to get on and play with my son.

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Answer:
by #2127458

Hey I know I know what the problem is there's something wrong with the server it been kicking me out too too long as a service to kick you

by #2097149

Hi , it will work soon there’s no problem on your side the rockstar games services are just very poor sometimes

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Question:
#116887

How to talk to an agent.For the past few months I been harassed, threatened online, bullied, and someone tried to get info about my medical stuff. I tried talking to an enforcement team member but he was no help. So I was hoping to talk to someone else.

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Answer:
by #2216385

I need help me try closed my account sign out because somebody steal my Xbox one box last 2 days but my gamertag nire35nadorj and email aarondaniel73@***.com

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Question:

Why is $16.16 still being taken out of my bank account ? I'm not using the Xbox anymore?When I first got my Xbox ,I signed up for the game pass, for 16.16 a month, I haven't been on Xbox for months and it's still being taken out of my bank account,, I don't remember my login or password, But would appreciate it if this would Stop .

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Answer:
by #2002477

According to Xbox Support, if you see a charge on your bank or credit card statement that you don’t recognize, you can quickly view your Xbox purchase history right on your Xbox Series X|S, Xbox One, or by signing in to your Microsoft account.
Please note all Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing.
For further assistance please contact Xbox Support at support.xbox.com/en-US/contact-us.

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Question:
#66579

How can I get our internet back working on our Xbox one.

Some how we ended up with a Xbox service issues

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Answer:
by #2002474

According to Xbox Support, network connection issues generally fall into one of two categories:
    • Can’t connect: The console is unable to detect or connect to your home network, or can’t establish an Internet connection, or can’t connect to Xbox Live.
    • Poor connection quality: Although the console is able to connect to Xbox Live, there are connection quality issues, such as poor streaming quality, random disconnects, or slow performance.

    If your Xbox One can’t see your wireless network, you may try:
    • Restart your console;
    • Check for the wireless network on another device;
    • Try a wired connection.

    For further assistance please contact Xbox Support. You may request a call at support.xbox.com/en-US/contact-us.

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    Question:
    #66272

    How to change phone number on my Xbox account.

    So I change my email on my Xbox account and now it won’t let me change it back. And then when I click “Cancel Request” it tries to send a code to my old phone number but when I try to switch my old phone number it won’t let me log in. And I can’t play on my Xbox account now

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    Answer:
    by #1998989

    According to the Xbox help section, to change a phone number on your Xbox account you should follow these steps:
    • sign in to your account by using your existing alias and password;
    • sign in to your account;
    • go to Your info at the top of the page;
    • select Manage how you sign in to Microsoft;
    • select the alias that you want to remove;
    • select Add phone number.

    It can take up to 48 hours for the change to be implemented across all Microsoft services.

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    Question:
    #65883

    Why does it say charges may apply on the Xbox update?I don’t know what to do if I run out of MB. How much do I get charged if I go over 566.0 MB? I’m confused on what to do

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    Answer:
    by #2000838

    Unfortunately, Xbox does not provide any information about what charges can be applied during the update.
    However, according to the comments posted at xboxforums.com, the message about possible charges shows in every game. The charges may apply to people who have limited internet.
    Please contact the Xbox customer care team for assistance. You can find the Xbox contact information at support.xbox.com/en-US/contact-us.

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    Question:
    #65753

    How to change my password on xbox one live.

    The email need to be changed

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    Answer:
    by #2000843

    As stated at businessinsider.com, to change your Xbox One password using your console you should follow these steps:
    • turn on your Xbox One console;
    • open the Microsoft Edge browser;
    • go to login.live.com;
    • enter your email and current password;
    • click on your profile picture located on the top of the screen and click 'Edit Profile';
    • hover your cursor over 'Change Password' and below it click 'Change';
    • confirm your current password;
    • enter and re-enter your new password;
    • click Save.

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    Question:
    #65021

    Why was I given a comm ban?My account was given a ban on communication. I sent a message to a player that was griefing/team killing in a game.

    Sent a report to you as well. Nothing happens to him but I get comm banned? I typed two letters that could have meant anything and he actually did something in game.

    My response to him was for what he did which was justifiable. Please fix this.

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    Answer:
    by #1996647

    According to the Xbox help section, you may log in at enforcement.xbox.com to get the details of your suspension and to kick off a case review.

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    Question:
    #64572

    And if I can possibly get a new one.

    So I’ve had this problem for a year now and every time I try to play a game it Laggs me out of all my games

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    Answer:
    by #1993345

    As stated at removeandreplace.com, to improve the speed and responsiveness of your Xbox, you may try to clear the cache on your Xbox:
    • press and hold the front power button on the Xbox to turn the console completely OFF;
    • wait for the Xbox to completely power OFF;
    • unplug the Xbox power cord;
    • wait a few minutes to give it time to reset/clear;
    • connect the power cord into the back of the Xbox console;
    • when the light turns ORANGE on the power brick, press the power button on your Xbox to turn it back on;
    • when the Xbox turns back on, the cache should be cleared.

    If your Xbox still lags after you clear the cache, you may have an issue with:
    • your main internet connection;
    • your wifi connection;
    • a faulty cable or component;
    • Xbox shuts off by itself.

    To replace your Xbox, please contact the Xbox customer care team via the support form at support.xbox.com/en-US/.

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    Question:
    #63419

    Why am I repeatedly being asked to enter my password on my Xbox live app?I wanted to open my Xbox live app on my phone. The app logged me out of my account on my phone, and I’ve been trying to log back in ever since. I know I have been entering the right password, but it just won’t let me sign in on my phone.

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    Answer:
    by #1985892

    If you’re repeatedly prompted to enter your password when you try to sign in on your Xbox One console, try the following solutions:
    • Restart your console.
    • Remove and re-add your account to the console.
    • If you still can't sign in, you’ll need to restore the default factory settings on the console.

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